Trust & Compliance

Designed for secure and compliant conversations

Compliance in Fox ensures your customer conversations follow platform rules, respect user consent, and meet basic data and communication standards — so your conversations stay safe, reliable, and compliant as you scale.

Platform Policy Compliance
Consent-Based Messaging
Data Handling & Privacy
Operational Accountability
Controlled Message Sending
Secure Access & Permissions
Certifications & Standards

Not just checked boxes. Real protections.

GDPR Ready

GDPR Ready

EU Law
EU/EEA data residency option
Data Processing Agreement (DPA)
Right to erasure (RTBF)
Consent management built-in

End-to-End Encrypted

Always On
AES-256 per-conversation keys
TLS 1.3 in transit
Zero plaintext storage
Key rotation every 90 days
Compliance

What Compliance Means in Fox

Fox is designed to align with messaging platform guidelines and industry best practices, so your conversations stay safe, reliable, and compliant as you scale.

01Platform Policy Compliance

Fox is built to work within official platform policies, including WhatsApp Business guidelines. This ensures messages are delivered reliably and accounts remain in good standing.

02Consent-Based Messaging

Fox supports messaging based on customer consent and opt-in. This helps businesses avoid spam, misuse, and unauthorized communication.

03Data Handling & Privacy

Customer conversations and data are handled responsibly within the platform. Fox follows privacy-aware practices to protect customer information.

04Operational Accountability

Fox provides visibility into conversations and actions taken by team members. This creates accountability and helps businesses maintain compliant workflows.

05Controlled Message Sending

Fox helps structure how and when messages are sent. This reduces the risk of abusive messaging behavior and policy violations.

Trust

What Trust Means in Fox

Fox is designed to provide consistent performance, controlled access, and dependable conversation handling so every interaction is handled responsibly.

Secure Access & Permissions

Fox provides controlled access for team members, so only authorized users can view or manage conversations. This prevents misuse and protects sensitive customer interactions.

Reliable Conversation Handling

Fox ensures conversations are delivered and tracked consistently. Teams can rely on the platform without worrying about lost messages or unclear ownership.

Transparency & Visibility

All conversation activity is visible to the specific team member given role. This creates accountability and makes it easy to understand what's happening at every stage.

Consistent Customer Experience

Fox helps teams respond clearly and consistently across conversations. Customers know they're talking to a real, reliable business — not an anonymous account.

Scalable & Dependable Infrastructure

Fox is built to handle growing conversation volume without breaking workflows. Businesses can scale communication while maintaining reliability and control.

The Fox Vault

Every message encrypted. Every step.

Scroll to see how every byte is protected from the moment a customer types to when your agent reads.

Step 1 of 4

Customer sends message

Method

AES-256 key generated

Result

Encrypted payload

Scroll to continue

FAQ

Frequently Asked Questions

Still have a question?

Contact us. We will be happy to help you.

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SK
AM

Yes. Fox is built to operate within official WhatsApp Business API guidelines. Messages are structured and sent in a way that complies with Meta's policies, keeping your account in good standing.

Trust & Compliance · Built-in, always on

Your customers trust you. Trust us to protect that.

Dunefox is encrypted end-to-end, GDPR compliant at every plan level. Security isn't a tier. It's a promise.

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