Question 1

What is Dunefox?

Accepted Answer

Dunefox is an AI-powered suite built around three pillars: Customer Support & Engagement, Lead Management, and Marketing & Sales. It works on WhatsApp and your website to automate conversations, capture and qualify leads, and run sales & marketing workflows — 24/7, without extra headcount.

Question 2

Who is Dunefox for?

Accepted Answer

Dunefox works for any customer-facing business that wants to automate support, capture and manage leads, and run smarter marketing & sales — all in one platform, on WhatsApp and web.

Question 3

How does Dunefox handle lead management?

Accepted Answer

Dunefox automatically captures leads from WhatsApp and web chat, qualifies them based on custom criteria, scores them, and routes them to the right team member or nurtures them via automated follow-ups — syncing everything to your CRM.

Question 4

Can Dunefox integrate with my existing CRM?

Accepted Answer

Yes. Dunefox integrates with Salesforce, HubSpot, Zoho, and many other CRMs, as well as custom systems via API, so your lead and customer data stays in sync across tools.

Question 5

Is there a free trial?

Accepted Answer

Yes. Dunefox offers a free trial — no credit card required. You can explore customer support automation, lead management, and marketing features before committing.

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