Support guests before, during,
and after their stay.
Dunefox helps hotels handle guest messages across WhatsApp, Facebook, Instagram, Telegram, and your website from one system. They answer common questions instantly using hotel-specific information, keep conversations organized, and ensure guests receive fast, consistent support throughout their stay.
Concierge AI Agent
Everything your property needs to deliver more
Dunefox supports guests at every stage of their stay, across all the channels they already use.
24/7 Availability
Guests get replies anytime, even after working hours. Dunefox AI Agents respond instantly so no message is missed or ignored.
More Bookings and Revenue
Conversations turn into action. AI Agents help with bookings, room upgrades, add-ons, and special offers automatically.
Less Work for Staff
The AI handles common questions and routine tasks. This frees your team to focus on delivering better guest experiences.
Consistent and Professional Replies
Guests receive clear, on-brand responses across all channels, locations, and languages every time.
Quick Problem Handling
When something needs human help, AI Agents quickly alert the staff so issues are resolved faster.
Multiple Language Support
Guests can chat in their own language, and AI responds instantly. No translations or extra staff required.
Dunefox supports guests at every stage
From the first inquiry to post-stay feedback, all guest conversations handled in one place.
Answer booking questions before guests arrive
Dunefox answers booking questions instantly on your website and WhatsApp, Facebook, Instagram, and Telegram. It shares room details, pricing, availability, and policies with guests as soon as they ask. Guest preferences and special requests are captured early, reducing booking delays and ensuring no inquiry is ever missed.
Pre-Arrival Concierge
Handling inquiries automatically
Booking questions answered instantly
WhatsAppRoom details, pricing and availability shared
WebsiteGuest preferences and special requests captured
FacebookHandle every guest request in real time
Dunefox handles guest requests in real time, from housekeeping to amenities and services. Guests get quick answers to common questions without queuing at the front desk. Urgent issues are routed to the right staff immediately, and all guest conversations stay organized and easy to track in one place.
Build loyalty and collect feedback automatically
After checkout, Dunefox shares post-stay information and updates, collects guest feedback and reviews through natural conversations, and handles any follow-up questions or support requests. Guests are kept engaged through ongoing communication that encourages repeat visits and loyalty.
Post-Stay Follow-Ups
Feedback and reviews sent automatically
Sophie Williams
Luca Ferretti
Emma Brooks
Arjun Mehta
Frequently Asked Questions
Still have a question?
Contact us. We will be happy to help you.
Dunefox is built for hotels, resorts, boutique properties, serviced apartments, vacation rentals, and any hospitality business that handles guest communication. Whether you manage 10 rooms or 1,000, Dunefox scales to fit your property.
Support guests at every step,
from your Dunefox.
Give guests the fast, consistent support they expect, before, during, and after their stay. Join hotels and hospitality businesses already using Dunefox to deliver better guest experiences.
Setup takes under 10 minutes · Works on Web, WhatsApp, Facebook, Instagram and Telegram